Knowledge Base
Frequently Asked Questions
How do I read a strobe display?
Adjust your instrument until the pattern is as close to still as possible. Strobe displays are 'real-time' and extremely precise. They require very fine tuning adjustments to stop the display because the frequency/pitch of any instrument is never totally stable.
You'll quickly learn to read the display, make the most precise adjustments and appreciate the high resolution that only a Peterson provides.
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Is the accuracy the same for all Peterson tuners?
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What is my StroboSoft 2.0’s Sweetened Tunings feature all about?
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How accurate is my StroboSoft 2.0?
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I often tune my acoustic instrument in a loud environment. What's available to help with that?
A Peterson TP-3 clip-on tuning pickup is a very versatile device with a 1/4" connector that can be clipped onto any portion of the instrument that vibrates, such as the headstock of a guitar or the bell or lead pipe of a horn.
A Peterson Pitch Grabber Mobile Tuning Clip utilizes a 1/8" connector for use in mobile phones or tablets with software tuners.
For instruments with a flat resonating surface, you can use a suction cup tuning pickup to reduce ambient noise interference.
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Can I use StroboSoft for Tap Tuning?
Previously, an external compressor was required in order to lengthen the sustain of the given note for accurate reading. Peterson Strobe Tuners - StroboSoft Tap Tune Function StroboSoft 2.0 removes the need for additional, external hardware and simplifies the setup in a tap tuning situation.
When a note is tapped, the tap tuner will automatically capture and infinitely loop the reading until the next measurement is made.
This functionality makes it easier for the tap tuner to read the notes that instantly disappear during the tuning process.
StroboSoft 2.0 will automatically determine what the note is and display it in the note window along with the cents offset. There is also an "Average Taps" option that will allow StroboSoft to provide an average measured value for a given amount of taps set by the user to increase accuracy and remove any tapped outliers.
The spectrum analyzer window inside StroboSoft will display the intensity of each tap and allow the user to see, in real-time, the partials of the note being tuned. Peterson Strobe Tuners - Visit www.siminoff.net for the Art of Tap Tuning
The Art of Tap Tuning is authored by Mr. Roger Siminoff, who has over 45 years experience as a luthier and is author to various books on musical instrument construction.
The Art of Tap Tuning is an excellent resource for those looking to get into tap tuning or those who have questions about it. Complete with an included reference DVD, The Art of Tap Tuning is an essential book for those looking to master this art!
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How do I upgrade from StroboSoft Standard to Deluxe.
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I am trying to upgrade but lost my serial number.
For your protection, information used during registration will need to be verified before a serial number can be released.
After your serial number has been provided, you can upgrade your software at: www.strobosoft.com.
Click the 2.0 Upgrade link and enter your serial number. Upgrade options will be provided for you at that time.
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Will StroboSoft work on a computer that is below the posted minimum requirements?
Windows: Processor: 1GHz Pentium or equivalent RAM: 256MB of RAM (512 MB Recommended) Operating System: Windows 2000/XP/Vista
Mac: Processor: G4 running Mac OSX 10.4 + (Universal Binary supported) RAM: 256MB of RAM (512 MB Recommended)
We cannot guarantee the performance or stability of StroboSoft for any system running with less than what is outlined above.
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Where do I download my software?
http://www.petersontuners.com/account
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How do I register the software if my computer is not online?
If you are installing StroboSoft™ on a computer that does not have Internet access, like a dedicated studio computer, you will need to use a second computer with access to register the software. You will need to register the software before it will unlock itself and complete the installation.
After installation of StroboSoft, you will be presented with a dialog box the first time you run the software. In this box, you will see a 16-character code in the following format: xxxx-xxxx-xxxx-xxxx. This is your MACHINE CODE.
You will need to copy the machine code from the registration dialog box by using the copy-and-paste function and saving to a text file or Word document. This code is also short enough to copy it by hand if you prefer.
On a computer that does have internet access, go to www.strobosoft.com/register to enter your serial number, machine code, and basic user data.
After you have confirmed your details, you will be presented with an UNLOCKING CODE. Copy-and-paste this to a text or Word document and save it to a removable media storage device, such as a CD-ROM or UBB drive for transferring it to the target computer.
Open the unlocking code on the computer you want StroboSoft installed on and copy-and-paste the code from the text/Word document into the UNLOCK window.
Click OK to unlock.
Version 2.0: Need to download the installer again.
Version 2.0 can only be accessed one time from our website currently.
If you have not saved these files from your original installation and require them again, please open a HelpDesk ticket with your request.
Links will be emailed where you can re-download the files required.
Please state Mac or PC.
PLEASE STORE THE FILE(S) IN A FOLDER, MOVE IT TO CD, OR USB DRIVE FOR FUTURE REFERENCE.
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What is the range of Hz calibration or Concert A calibration of my StroboSoft 2.0?
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Not finding an answer? Open a support ticket for personalized support of your Peterson product.
Product Manuals
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Firmware History